Pricing

Flat prices, published up front. Pay once or monthly — no calls, no quotes, no hourly billing.

Audit

$149
one-time

SFCR audit + appeal triage for up to 100 orders/returns, deadline queue, evidence gap list.

Choose Audit
Most popular

Appeal Pack

$449
one-time

Audit for up to 500 orders, plus appeals written for you for up to 25 open returns, evidence packs assembled, SFCR fix plan. (Most popular.)

Choose Appeal Pack

Sentinel

$79
/mo

weekly SFCR re-computation, daily appeal-deadline queue for new returns, evidence checklist per new return, alert the day TikTok changes the policy again.

Choose Sentinel
Our guaranteeIf a return we marked READY is rejected by TikTok for missing or non-compliant evidence within its window, we rebuild that appeal's evidence pack free and draft the follow-up free. TikTok decides outcomes — we guarantee our work, never their decision.

Questions

What changed on TikTok Shop in October 2026?

Oct 15: hardened SFCR enforcement (7-day window, stay under 2.5%, up to 25 AHR points deducted). Oct 27: 7-calendar-day appeal window for platform-approved refunds, with mandatory unpacking/packing video evidence for the most common appeal grounds and strict video requirements.

How do you compute SFCR?

Seller-fault cancellations ÷ total orders in the trailing 7-day window, from your own export. We show the window, the counts, and the math.

Do you log into my shop?

No. Exports + files in, documents out. Your credentials never leave your hands.